Lightspeed POS Reviews

Lightspeed Restaurant reviews | #1 rated POS

From our feature-packed platform with embedded payments to our top rated 24/7 support, personalized onboarding and customer success teams, see what real customers are saying about Lightspeed.

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Retail Restaurant

"Lightspeed is for everyone!"

"Lightspeed is able to handle restaurants from quick-serve to table service with no problems. We have used it for both types of restaurants. We had servers who waited tables in our fine dining space, and we have a self-service model where the customers order on ipads on their own! Both have worked great with Lightspeed. The system can handle just about anything you throw at it. It is incredibly flexible regarding splitting tickets, on-the-fly changes to menus and pricing, accommodating notes and discounts, etc."

Rated 4.5 out of 5

"Take the plunge, get Lightspeed."

"Started with Lightspeed during covid, and it was possibly one of the best decisions we could have made for our restaurant. We are now able to accurately determine quantities of items sold and see what menu items are performing under to be able to advertise and highlight those items. Customer support is always available and I’ve never had to wait long to be connected to someone when I needed help. They will do their absolute best to fix every problem you have."

Rated 4.4 out of 5

"User friendly!"

"For service, the floor plans, menus, and payment buttons are all easy to see and use. Makes for a faster and more efficient service every night. The reporting is in-depth and also easy to find/consume. The reports are visual and make it easy to at-a'glance understand how the service is performing."

Rated 4.4 out of 5

"The best of the best."

"I’ve been a Lightspeed customer for over 2 years and these people really go above and beyond to bring you and your customers the latest and greatest features to you and your customers. When we were deciding what company to go with I knew Lightspeed would be the company to propel my industry into the 21st century!"

Rated 5 out of 5

"Highly Recommend Lightspeed Restaurant POS."

"Very pleased with the complete service and support provided by Lightspeed POS. The integrations available with Deliverect and OrderAhead has definitely made our service run a lot smoother and simplified our process greatly. It's easy to add menu items and modify menu items. Would highly recommend!"

Rated 4.1 out of 5

"Lightspeed to me is a premium product. It has so much versatility. That's what you like to see when you're working with the best services."...

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"When I first used Lightspeed as a waiter, I was like, ‘Oh, okay, I see why people would switch to this. It is really user friendly."...

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"We started with one location and we have since added two more across our portfolio. If we expand again, we’d add [Lightspeed] again." ...

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"The Lightspeed team including the customer service specialist and developers have helped us build our business to what it is now with ease."...

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Just a few of our other notable customers

See why restaurant owners and operators choose Lightspeed

Lightspeed is a complete POS solution that not only allows you to run your business, but supports your growth in a way that no other POS provider can.

Main Features		Toast	TouchBistro	Square for restaurant	Micros	Clover
Tableside and QR code ordering Serve more customers with ordering options that adapt to the needs of your restaurant.	•	•	•	•	•	•
Core sales reporting Get sales data, payment summaries, and till totals from all locations in one central back office.	•	•			•
Always-on analytics Automatically track and analyze data from each guest, order and payment with analytics that work in the background.	•	•			•
Fast and transparent embedded payment processing Handle payments with ease, speed and security with no hidden fees.	•		•	•	•
Integrated payments reporting Use data from customer behavior, operational performance and payment processing to get a 360° view of your business.	•	•	•	•
Multi-location capabilities Manage your operations across all locations with reporting, guest data, gift cards, menu duplication and more—all from your back office.	•	•	•	•	•	•
Inventory management Track, order, receive and automate your inventory management.	•	•	•		•
PMS integration Integrate your PMS and POS for a seamless customer experience everywhere in your hotel.	•	•			•
Free 1:1 onboarding Get personalized training at no extra charge.	•		•		•
Free 24/7 support Unlimited 24/7 phone, email and chat support included.	•	•	•			•
Cloud-based across all devices Access your data from any device to track sales, performance and customer data remotely.	•	•	•	•	•	•
Offline mode Keep your restaurant running smoothly even when you're offline with secure and protected data.	•	•	•	•	•	•
Advanced coursing and bill-splitting options Quickly and easily split bills by seat, item or amount, get faster turn times and happier guests.	•	•	•	•	•	•
Extensive network of integrations Build the perfect POS solution for your business with a huge selection of plug-and-play integrations built in-house or by our trusted partners.	•	•	•	•	•	•
Flexible hardware options Customize your setup with non-proprietary hardware, and continue using what you already have to save on start-up costs.	•		•	•

Tableside and QR code ordering
	•
Toast	•
TouchBistro	•
Square for restaurant	•
Micros	•
Clover	•

Core sales reporting
	•
Toast	•
TouchBistro
Square for restaurant
Micros	•
Clover

Always-on analytics
	•
Toast	•
TouchBistro
Square for restaurant
Micros	•
Clover

Fast and transparent embedded payment processing
	•
Toast
TouchBistro	•
Square for restaurant	•
Micros	•
Clover

Integrated payments reporting
	•
Toast	•
TouchBistro	•
Square for restaurant	•
Micros
Clover

Multi-location capabilities
	•
Toast	•
TouchBistro	•
Square for restaurant	•
Micros	•
Clover	•

Inventory management
	•
Toast	•
TouchBistro	•
Square for restaurant
Micros	•
Clover

PMS integration
	•
Toast	•
TouchBistro
Square for restaurant
Micros	•
Clover

Free 1:1 onboarding
	•
Toast
TouchBistro	•
Square for restaurant
Micros	•
Clover

Free 24/7 support
	•
Toast	•
TouchBistro	•
Square for restaurant
Micros
Clover	•

Cloud-based across all devices
	•
Toast	•
TouchBistro	•
Square for restaurant	•
Micros	•
Clover	•

Offline mode
	•
Toast	•
TouchBistro	•
Square for restaurant	•
Micros	•
Clover	•

Advanced coursing and bill-splitting options
	•
Toast	•
TouchBistro	•
Square for restaurant	•
Micros	•
Clover	•

Extensive network of integrations
	•
Toast	•
TouchBistro	•
Square for restaurant	•
Micros	•
Clover	•

Flexible hardware options
	•
Toast
TouchBistro	•
Square for restaurant	•
Micros
Clover

See Lightspeed in action

Ultra-stable platform. Best-in class insights. 24/7 support.

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