Alix Fraser

As a retailer, you know just how important good reviews are. From feedback on social media to reviews on your site, good ratings help...

Cross-border ecommerce has taken off in the last few years. A recent survey found that 32% of online shoppers bought more from retailers...

Fast ecommerce shipping has become the standard for online shoppers, with big players offering 24 hour—and sometimes even same day—shipping....

eCommerce is hotter than ever. If you’re not selling online already, the time to get started was yesterday. Shoppers are moving between...

From manual cash registers to the first on-premise point of sale software to cloud-based point of sale systems, the way retailers and...

In 2015, a new way to pay swept eCommerce. Called buy now, pay later (shortened to BNPL), it was defined by payments in four installments,...

There’s no denying that retail has changed. The rise of online shopping has redefined the way customers interact with businesses....

We’re coming up on the biggest retail event of the year: the holidays. While shoppers look for gifts (and deals), retailers vy for...

The winter holidays are one of the most crucial sales periods for retailers. Some of the biggest sales days of the year happen in the...

You’re already operating multiple locations, or they’re in your business plan for the future—you know how valuable it is to have...

As more businesses around the world open their doors—and as more shoppers venture back into brick and mortar stores—there’s one...

eCommerce is booming. Online sales grew over 32% in the US alone in 2020. While lockdowns kept customers and retailers apart physically,...

Returns are often seen as the bane of a retailer’s business. The lost sales can seem expensive to allow, and it’s tempting to limit...

How can you offer customers one-on-one service? How can you convince them that coming in store is a worthwhile trip, with experiences...

Social media marketing is crucial for retailers. Your customers are on social media every day—if you’re not posting, you’re missing...

Being a pro retailer means more than knowing how to sell the right products to the right customers. You need to be an expert in inventory...

How do you make decisions for your business? Do you rely on gut instinct? Traditional knowledge? How do you measure success? How about...

Retail looks a bit different in 2021; it’s more omnichannel than ever, with changing customer behavior and needs driving innovation;...

Whether your store is open or you’re primarily conducting business through your webstore, nurturing your local community or expanding...

2020 was an unpredictable year, full of challenges and opportunities. Now that we’re in 2021, it’s time to take a look back and...

There’s no way around it: 2020 was a challenging year. But amongst the challenges there were also opportunities. COVID-19 and governmental...